Warning Signs Most Facilities Management Teams Miss
Sadly, most Facilities Management (FM) Departments still live in reactive mode because their data tells them what happened, not what's coming.
- Equipment is failing more often than expected (and you can't figure out why)
- Preventive maintenance that isn't preventing anything
- Identical assets with wildly different maintenance costs
- End-of-life equipment with no replacement funding approved
- Maintenance backlogs growing faster than your team can handle
- Escalating costs due to deferred maintenance and life cycle issues – too many budget surprises
- Low customer satisfaction even though FM feels they are short staffed and over worked
Here's the thing: 82% of Facilities leaders say they can predict asset failures, but 22% still spend most of their time on reactive repairs. The difference? Creating a role model FM organization through the implementation of formalized programs, processes and systems.
- Strategic data capture at every asset lifecycle stage
- Breaking down silos between FM, Planning and Construction and Space Utilization
- Recruiting and developing staff. Appropriate skill levels/mix
- Quality Assurance/Customer relations/Communication
- Continuous Improvement culture
- Total Cost of Ownership philosophy and approach to asset management
- Leadership buy-in and support