There is Power in Generational Differences

One of the most fundamental ways to establish the point of departure needed for the future success of Facilities Management in Higher Education is by addressing generational diversity — in order to facilitate the collaboration of talents among the five different generations working in America’s Higher Ed institutions.

Some suggestions on how to capitalize on these differences:

• Rethink what the “right” candidate profile is when recruiting and hiring. Shift the focus from merely seeking a checklist of qualifications to recognizing candidates who bring unique perspectives and skills. By broadening the scope of what constitutes a successful candidate, you open the door to individuals that may not follow the conventional path but offer the innovation and adaptability needed to drive your team forward.
• Personalize Recognition Programs for Team Members. Make an effort to understand how each individual likes to be recognized and what value they aspire to bring to their role and the organization. This personal approach not only enhances motivation, but also allows employees to see a clear connection between their contributions and the organization's success. By acknowledging and valuing the different needs of team members, leaders can foster a sense of belonging and purpose among all generations.
• Promote inclusive problem-solving instead of defaulting to discussions with only your Managers/Supervisors or most experienced team members. Invite multiple voices into the room and involve them in the process. Include someone who may benefit from the experience and might offer fresh insights. This leads to both learning opportunities for the entire team and innovative solutions. Building knowledge across the team allows individuals to gain experience that can help close a skill gap and prepare them for their next role.