Third Party Facilities Management Assessments

The Value of Independent Assessments

Assessments conducted by independent resources provide an organization with an unbiased evaluation of its performance against strategy and objectives, and/or industry, national, or international criteria as a key activity in the organization’s continual improvement efforts. Assessments can be conducted  organization-wide, or within a division or department.

Key Deliverables

The key deliverable of the assessment is a report which provides a review of the assessment methodology, assessment scope, criteria used to assess organizational practices and/or performance, observations, findings in the form of both Strengths and Opportunities for Improvement and reccomendations.

Discovery / Evaluation

Assessments are a commitment in time and resources to the organization. Careful determination of the scope and establishment of a detailed assessment plan and schedule are required and performed in collaboration with the assessment’s sponsor. 

The discovery and evaluation phases entail site visits, data gathering, interviews with organizational resources, benchmarking and briefings with the sponsor. Although briefings are conducted to ensure leadership is kept abreast of findings, the assessment resources maintain their independence. 

Assessment Findings

Once the evaluation phase is complete, the assessment resources provide an out-briefing to the assessment sponsor, and the written report is finalized and provided. Opportunities for Improvement are prioritized, planned, and implemented. Although organizations have a tendency to focus on the Opportunities for Improvement, it is equally important to ensure strengths are maintained.

R Ledbetter & Associates (RL&A) is a strategic consultancy firm specializing in Higher Education Facilities Management (FM). RL&A has the resources and expertise needed to uncover opportunities for improvement through a variety of processes, including operational assessments, organizational reviews,  facility condition assessments, and energy studies. We create improvement plans, identify resource requirements, and assist your team to formalize processes and procedures. We can identify potential outsourcing opportunities, assisting with the RFP and transition process. We can also help you with your long-term capital and budgetary planning by identifying strategic initiatives for the future -  all so you can increase your customer satisfaction, protect your assets, and reduce your risks and costs.

I would welcome the opportunity to discuss your FM operation as well as our process and capabilities further. My email is randy@rledbetter.com.